Datenschutzrichtlinie

1. Introduction
Your privacy is important to us. This policy explains how Propip d.o.o. collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Slovenian laws.

2. Data Controller
Propip d.o.o.
Kajuhova cesta 12a, 3325 Šoštanj, Slovenia
Email: info@shop-propip.com

3. What Personal Data We Collect
We may collect the following data:
– Name and contact details
– Billing and shipping address
– Order history
– Payment information (processed securely by PayPal or Stripe)
– Marketing preferences
– Technical data (e.g. IP address, browser, cookies)

4. How We Collect Data
– When you place an order or register an account
– When you sign up for our newsletter
– Through cookies and tracking technologies

5. Why We Process Your Data
– To process and deliver your orders
– To provide customer support
– To comply with legal obligations
– For marketing purposes (with your consent)
– To improve our services

6. Data Sharing
We may share your data with:
– Payment providers (PayPal, Stripe)
– Our email marketing provider (Brevo)
– Logistics and shipping partners

We do not sell or rent your data to third parties.

7. Data Retention
We store your personal data for as long as necessary for the purposes stated above or as required by law.
Typically, order and invoicing data is stored for 10 years (under Slovenian accounting law). User accounts may be kept active until deleted by the user.

8. User Rights
Under GDPR, you have the right to:
– Access your personal data
– Request correction or deletion
– Restrict or object to processing
– Data portability
– Withdraw consent at any time

To exercise your rights, contact us at support@shop-propip.com.

9. Cookies
Our website uses cookies for functionality, analytics, and marketing. Upon visiting, users are prompted with a cookie consent banner. You can manage preferences in your browser or through the banner.

10. Marketing Communications
If you opt in, we may send you promotional emails. You can unsubscribe at any time in your account settings or by clicking the link in the emails.

11. Security
We take all reasonable steps to protect your data. All payment data is processed using encrypted connections and third-party secure processors.

12. Updates to This Policy
This policy may be updated. Users will be notified via the website or by email if substantial changes occur.